Winning human heart! Honoring Others

Winning human heart! Chapter 30: Honoring Others You only freedom is the freedom to discipline yourself.-Martha Washington In 1915, the whole United States panicked at the risk of war. For more than a year, the nations of Europe fought each other and caused unprecedented loss of life and property. Does peace exist? No one can […]

Winning human heart! Giving Others Pride

Winning human heart! Chapter 28: Giving Others Pride The rich admire success and rich, the poor complain and envy the success of others.- Aysa Angel In Memories of My Life with Maeterlinck (Souvenirs, My Life with Maeterlinck), Georgette Leblanc tells of the miraculous transformation of a Belgian “Cinderella” as follows: “A waitress at a nearby […]

Winning human heart! Encouraging Others

Winning human heart! Chapter 27: Encouraging Others Be careful with your thoughts, it is a friend or a most dangerous enemy. – Aysa Angel Pete Barlow is an old friend of mine. He earns a living by performing animal circus and vaudeville. I love watching Pete train funny four-legged actors and actresses. I’ve noticed that […]

Winning human heart! Saving Face for Others

Winning human heart! Chapter 26: Saving Face for Others The hand that knows how to give flowers to others is the hand that knows how to store fragrance.- Aysa Angel Many years ago, General Electric was caught in the delicate matter of removing Charles Steinmetz as industry leader. Steinmetz was one of the company’s most […]

Winning human heart! Acknowledging Your Mistakes Before Criticizing Others

Winning human heart! Chapter 24: Acknowledging your mistakes before criticizing others Much of a person’s happiness or unhappiness depends on their character, not on their circumstances.- Matha Washington My niece Josephine Carnegie came to New York to work as my secretary. She is nineteen years old, graduated from high school three years ago, but she […]

Winning human heart! Indirect Criticism

Winning human heart! Chapter 23: Indirect Criticism One day Charles Schwab was visiting one of his factories during his lunch break and came across several workers smoking under the “No Smoking” sign. He walked over to give each of them a cigar: “Boys, if you’re smoking outside, I totally approve of smoking.” These workers knew […]

Winning human heart! Before Criticize, Praise

Winning human heart! Chapter 22: Before criticize, praise Under President Calvin Coolidge, a friend of mine was invited to the White House for the weekend. When I was about to enter the President’s office, my friend suddenly heard him say to a secretary: “Your dress is so beautiful, you are a very charming girl.” This […]

Winning human heart! Suggestions Instead of Commands

Winning human heart! Chapter 25: Suggestions instead of commands I once had lunch with Miss Ida Tarbell, an author who specializes in biographies of famous people in America. While discussing the topic of how to be nice to people, she tells the story of Owen D. Young, the character in the biography she is writing. […]

Winning human heart! Inspiring the Spirit of Overcoming Challenges

Winning human heart! Chapter 21: Inspiring the spirit of overcoming challenges Once, Charles Schwab’s factory manager failed to meet his targets. He asked this person: “Why can’t a capable foreman like you make his workshop meet the target?”. The foreman replied, “I really don’t know. I tried everything, from encouraging, urging, scolding even threatening to fire, […]

Winning human heart! Evoking Nobility

Winning human heart! Chapter 19: Evoking nobility J. Pierpont Morgan observes that people often have two reasons to act: a real reason that people don’t realize or intentionally hide, and a good reason that is declared in public. No matter how much you criticize, people still only act according to “real reasons”, while always wanting […]